Privacy Policy

Last updated: October 31, 2026

Welcome to Root & Sky AI. This website is wholly owned by Root & Sky AI. Wherever this Privacy Policy refers to “you”, “your”, “user”, or “visitor”, it means “you”, while “we” or “our” refer to Root & Sky AI.

This statement governs our privacy policies regarding those users of the Site (“Visitors”) who visit without transacting business, and also for Visitors who transact business on the Site (“Authorized Customers”) and who make use of the various services (collectively, “Services”) offered by Root & Sky AI.

What Is Personally Identifiable Information?

Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, Social Security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information that is not connected to an identified individual.

What Personally Identifiable Information Is Collected?

When you fill out a form on this site, we collect the information you enter: your name, email address, phone number, the type of client you are, and details about your project or property. If you check the text-message box, we also record your consent to receive texts. When you book or pay for services, we collect the billing details needed to complete the transaction.

What Organizations Are Collecting The Information?

Form submissions go to our customer relationship management (CRM) system, DroneSuite 360, which stores your inquiry and sends our email and text notifications. Our forms use Cloudflare Turnstile to block spam. Our website is hosted by Squarespace, which collects basic visit data (pages viewed, browser type, approximate location) so we can see site analytics. Payment processors collect the payment details needed to complete a transaction. These providers handle your information only to deliver their services to us.

How Does The Site Use Personally Identifiable Information?

We use your information to respond to your inquiry, schedule and deliver services, send quotes and invoices, and, if you opt in, send text messages about your inquiry, scheduling and occasional offers. We may also email you about your project or related services; every marketing email includes a way to opt out.

With Whom May The Information Be Shared?

We do not sell your personal information. We share it only with the service providers described above, to run our business and deliver the services you request, or when required by law. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties.

How Is Personally Identifiable Information Stored?

Personally Identifiable Information collected by Root & Sky AI is securely stored and is not accessible to third parties or employees of Root & Sky AI except for use as indicated above.

What Choices Are Available To Visitors Regarding Collection, Use And Distribution Of The Information?

You can opt out of marketing emails using the unsubscribe link in any email, opt out of text messages by replying STOP, or contact us at any time to update or delete your information.

Are Cookies Used On The Site?

This site uses cookies that it needs to work and to measure how visitors use it, such as Squarespace analytics. We may also use Google Analytics, which uses cookies to collect information about how you use the site. You can learn how Google uses this information at policies.google.com/technologies/partner-sites and opt out with the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout. You can also block or delete cookies in your browser settings.

What Partners Or Service Providers Have Access To Personally Identifiable Information From Visitors And/Or Authorized Customers On The Site?

Our service providers (CRM and messaging, website hosting, spam protection, payment processing and accounting) may access personal information only as needed to perform their services for us.

Disclosure Of Personally Identifiable Information To Comply With Law

We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How Does The Site Keep Personally Identifiable Information Secure?

We take commercially reasonable measures to protect your information, including password-protected accounts and encrypted (HTTPS) connections. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security, and we will not be liable for any such occurrences.

How Can Visitors Correct Any Inaccuracies In Personally Identifiable Information?

You may contact us to update your information or correct any inaccuracies by emailing mike@rootandskyai.com or calling (888) 821-7668.

Can A Visitor Delete Or Deactivate Personally Identifiable Information Collected By The Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting us. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What Happens If The Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links

This Web site contains links to other Web sites. Please note that when you click on one of these links, or you ask us to forward information to a third party site on your behalf, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Text Messages (SMS)

If you check the text-message box on one of our forms, Root & Sky AI may send you text messages about your inquiry, scheduling and occasional offers. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of purchase.

We do not sell, rent or share your mobile phone number or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. Your number is shared only with the service providers that deliver our messages on our behalf.

Children's Privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from them.

Contact Us

Questions about this policy, or requests to access, correct or delete your information: Root & Sky AI, Middleburg, Virginia · mike@rootandskyai.com · (888) 821-7668.